Telephone: 020 8693 4704
Out of Hours: Go to 111.nhs.uk or call 111
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Appointments
The practice has an appointments system in place.
Appointments may be booked in person, by telephone or using online services. Some appointments may only be booked by telephone such as those with the nurse as some nurses may not have the competencies to carry out all procedures.
GP appointments are initially Tel/Video appointments and after clinical triage if necessary a face to face appointment will be arranged.
Routine appointments can be made up to one month in advance which will enable us to offer you an appointment at a time more suitable to your requirements.
Children under 5 and patients with urgent problems will be triaged on the same day where practicable and may usually be seen on the same day if this is considered clinically necessary by a GP.
Our practice is a part of IHL (Improving Health Limited) and are also able to offer you appointments at the Extended Primary Care Service at Tessa Jowell Health Centre.
Online Services
With residents increasingly required to access medical information and services online, Southwark Council has released a digital skills guide to help digitally excluded residents access help in getting online and improving their internet skills. For those who are online, the guide comes with easy to follow online videos. It also includes a helpline for residents, offering support and guidance. Copies of the guides are available in all Southwark libraries and from an increasing number of community digital hubs throughout Southwark.
More information can be found on the digital inclusion web pages at www.southwark.gov.uk/digital-inclusion or by calling the digital inclusion team on 07783776066.
E-consult Service:
Online Apps
The best way to manage you and your loved ones’ well-being
Book GP appointments swiftly
At home, work or play, an app puts you instantly in control of your personal health 24/7
Order repeat prescriptions from your home
Skip the routine queues and paperwork. Order prescriptions when it’s convenient for you
Check medical records on the go
With your app you may be able to also access your personal medical records
You may download an app of your choice by clicking on the links below:
You can also download the NHS APP using the QR code: Click Here
Telephone/Video Consultations
If you are unable to attend the surgery and need medical advice, please contact the surgery to schedule a telephone consultation with a Doctor.
Interpreters
Please note that we have access to telephone interpreting services and would be happy to arrange these for registration and for your appointments. Please make your needs clear to the receptionist at the time of booking the appointment for this to be arranged in advance. You may be required to book two appointment slots.
Cancellations
If you cannot attend an appointment for any reason please inform us as soon as possible so that it can be offered to someone who needs it. To help you we have made the cancellation process easier, you may reply to the appointment reminder sms with the word ‘CANCEL’ and your appointment will be automatically cancelled.
