Appointments

The practice has an appointments system in place. Appointments may be booked in person, by telephone or using online services.

Routine appointments can be made up to one month in advance which will enable us to offer you an appointment at a time more suitable to your requirements.

Children under 5 and patients with urgent problems will be triaged on the same day and may usually be seen on the same day if this is considered clinically necessary by a GP.

Our practice is a part of IHL (Improving Health Limited) and are also able to offer you appointments at the Extended Primary Care Service at Lister Health Centre.

Online Services

E-consult Service:

Online Apps

The best way to manage you and your loved ones’ well-being

Book GP appointments swiftly

At home, work or play, an app puts you instantly in control of your personal health 24/7

Order repeat prescriptions from your home

Skip the routine queues and paperwork. Order prescriptions when it’s convenient for you

Check medical records on the go

With your app you may be able to also access your personal medical records

You may download an app of your choice by clicking on the links below:

Telephone Consultations

If you are unable to attend the surgery and need medical advice, please contact the surgery to schedule a telephone consultation with a Doctor.

Interpreters

Please note that we have access to telephone interpreting services and would be happy to arrange these for registration and for your appointments. Please make your needs clear to the receptionist at the time of booking the appointment for this to be arranged in advance. You may be required to book two appointment slots.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible so that it can be offered to someone who needs it. To help you we have made the cancellation process easier, you may reply to the appointment reminder sms with the word ‘CANCEL’ and your appointment will be automatically cancelled.